Car Rental FAQs

Find answers to all your car rental queries in our FAQ section.
Yes, please ensure that you have modified the booking if the travel plan has changed. Depending on our current rates, we might apply an extra amount. It is important to cancel the booking beforehand if the original pick-up schedule is altered or canceled.
Yes, you can always extend the car rental period. We offer daily, weekly, and monthly rent-a-car services.
At Al Emad car rental, we facilitate our customers with a grace period of two hours at the time of vehicle return. You will have to pay an additional late fee after two hours grace period.
Yes, this is possible. Al Emad car rentals have numerous branches that are operating across the UAE. We are based in Dubai Marina, Dubai Silicon Oasis, and Al Bateen Executive Airport, Abu Dhabi. You can pick a rental car from one location and drop it off at another branch at your convenience.
One needs to be vigilant of the road rules and regulations while driving rent a car in Dubai. Over speeding, not wearing a seat belt, using a phone while driving, and drink and drive are some of the road fines you can get if you don't follow road regulations in Dubai.
There are a variety of packages for rental cars. If you are hiring a rental car from Al Emad we offer AED 60 rental charges per day. We do provide weekly and monthly car rental services as well.
It’s the customer’s responsibility to pay the parking amount for rent a car in Dubai wherever necessary. Some areas in Dubai do offer free parking while there are parking meters allocated in the parking lots of the areas where parking is not free.
It’s always great to check the type of fuel you should refill in your car rental while you begin the paperwork. Please consult the Al Emad Car rental team by mentioning the car name and your rental agreement number. While you may get this information from the fuel stations as well but it’s solely your responsibility to refill the car with the right type of fuel. However, you will be liable for the damage done to the car and the cost of repairs, as well as the days it is in the garage if you filled your rent-a-car with the wrong fuel type.
There are a few steps that need to be considered if you are involved in an accident on a rental car in Dubai. First, ensure that everyone around you is safe. Second, call the police on the helpline to get the police report. Next inform your car rental company in Dubai.
The mileage limit is the total number of kilometers you can drive your rented car in Dubai free of cost. There is a mileage limit for Al Emad car rentals. When you rent a car with us we provide a 200km mileage limit per day and a 4,500km limit per month. We do charge AED 0.50 extra amount for every additional km beyond the mileage limit.
Yes, it is possible. But you need to mention the name of the other drivers at the time of booking the car for rent with us. Moreover, we would need the valid passport and driving license of the additional person to add in contract.
Since the RTA has confirmed that rent-a-car companies are responsible for providing Salik tags to customers of car rentals in Dubai. However, the rental companies deduct the toll charges from the deposited amount and return the rest of the deposit, either you have to pay when you return the car to car rental company.
There are absolutely no additional costs or hidden charges if you rent a car from Al Emad. We ensure our prices are transparent and inclusive of all service charges. We believe in 100% transparency and customer satisfaction is our top priority.
Yes, at Al Emad Car Rental, we do provide baby, child, and booster seats that can be attached to any vehicle model. Please request it while booking a rental car with us. We do charge a nominal amount for the same.
That totally depends on your preference and how much would you like to pay for car rentals in Dubai. Al Emad is a leading rent-a-car company in Dubai that has over 1000+ cars for rent. We offer a wide selection of high-end luxury cars to cheap affordable rental cars in Dubai for daily, weekly, and monthly usage.
Yes, you should be 22 years when renting a car in Dubai.
If you are a tourist and looking for rental cars in Dubai to tour the city you must have a valid International driving permit and your original driving license from your home country for a car rental.
A few important things to note while renting a car in Dubai. First is Paperwork. Always ensure to complete the paperwork process and go through all the service terms and conditions to avoid misunderstanding later. Second, it’s advisable to check the condition of the car from inside and outside. Check for any dents, bumps, and scratches outside of the car. See if the AC is working properly. Consider going for the well-maintained rent-a-car when booking from any car rental company.

The following documents are required when renting a car in Dubai.

UAE residents are required to submit:

●       Copy of Passport

●       Copy of Residential Visa

●       Valid UAE Driving License

●       Copy of Emirates ID

Tourists are required to submit:

●       Passport

●       Visit Visa

●       Home Country Driving License

●       International Driving Permit

It is permissible to drive in the UAE with a home country license if you hold a passport from the GCC, the US, the UK, Canada, and certain other European countries.

We operate everywhere within Dubai. You can book our rent-a-car service for Dubai Airport and we can pick you up and drop you at your desired location in a car rental of your choice.

Required Documents to Rent a Car

If you are hoping to hire a car in Dubai the following documents need to be submitted in order to complete the booking process:
UAE Nationals & Residents

Original Passport or Copy (Residents)
UAE Resident ID Card
UAE Driving License

International Tourists

Original Passport or Copy
Stamped Visa Copy
A Valid International Driving License

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